Privacy Policy

  • Last Updated May 27, 2026

Kula Vineyards, LLC, doing business as Kula Hawaiian Kitchen and Kula Hawaiian Kitchen & Winery ("Kula," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit kulahawaiiankitchen.com, make or manage a reservation, dine with us, order food, attend an event, communicate with us, or opt in to receive text messages from us.

We share a location and ownership with Kula Vineyards & Winery. Some services, such as reservations, events, wine service, online ordering, and guest communications, may reference Kula Hawaiian Kitchen, Kula Hawaiian Kitchen & Winery, Kula Vineyards & Winery, or Kula Vineyards, LLC.

1. Information We Collect

We collect information you provide directly, information created when you use our site, and information we receive from service providers that help us operate our restaurant, reservations, events, ordering, and guest communications.

  • Name, email address, phone number, mailing address, account details, and reservation details.
  • Dining preferences, party size, seating preferences, special requests, event inquiries, order history, pickup or delivery details, and customer-support communications.
  • Messages you send us, including reservation requests, email, phone calls, voice messages, text messages, comments, ratings, and other communications.
  • Website and device information, such as IP address, browser type, pages viewed, referring pages, cookie identifiers, and similar analytics or security information.
  • Payment-related information processed by our ordering, reservation, and payment providers. We do not intend to store full payment card numbers on our website.

2. How We Use Information

  • To provide restaurant, reservation, waitlist, event, online ordering, pickup, delivery, and customer-support services.
  • To create, confirm, manage, reschedule, seat, or cancel reservations and to communicate about related restaurant operations.
  • To send emails, calls, or text messages that you have requested or consented to receive, including reservation updates, order updates, event information, customer service, and promotional offers.
  • To process payments, prevent fraud, protect the security of our site, comply with legal obligations, and enforce our terms.
  • To personalize your experience, understand site performance, improve our food, service, reservations, and guest communications.

3. SMS and Text Messaging Privacy Notice

If you provide your mobile number and opt in to receive text messages from Kula Hawaiian Kitchen & Winery, we may send recurring text messages about your reservation, waitlist, seating, order, event, customer-service, or promotional activity. Message frequency varies based on your reservation activity and the programs you choose to join. Message and data rates may apply.

Reservation-related messages may include confirmations, reminders, seating updates, waitlist updates, reschedules, cancellations, and other information related to your booking or visit. You can opt out of text messages at any time by replying STOP to any message. You may reply HELP for help, call (805) 519-8200, or email hello@kulahawaiiankitchen.com. We may keep records of your opt-in, opt-out, and related messaging activity so we can operate the text program and honor your choices.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, released, transferred, or shared with third parties, affiliates, or lead generators for their marketing or promotional purposes. We may use communications and reservation vendors solely to help deliver and manage our own messages, and those vendors may use mobile information only to provide services to Kula Vineyards, LLC.

4. How We Disclose Information

We do not sell your personal information. We may disclose personal information only as needed for the purposes described in this Privacy Policy, including:

  • Service providers that support website hosting, reservations, waitlists, online ordering, payment processing, delivery, email, communications, analytics, security, accounting, and customer support.
  • Reservation, ordering, delivery, payment, fraud-prevention, and event providers when needed to process bookings, orders, or guest requests.
  • Government agencies, regulators, courts, law enforcement, or other parties when required by law or when necessary to protect rights, safety, security, or property.
  • A buyer, successor, or professional advisor in connection with a merger, sale, financing, reorganization, or transfer of all or part of our business.
  • Other parties when you direct us or give us permission to disclose the information.

5. Cookies and Analytics

We use cookies and similar technologies to support site functionality, security, analytics, and a better visitor experience. You can control cookies through your browser settings. Some site features may not work properly if cookies are disabled.

6. Your Choices and Privacy Rights

  • You can opt out of marketing emails by using the unsubscribe instructions in those emails or by contacting us.
  • You can opt out of text messages by replying STOP to any text message from us.
  • You can request access, correction, deletion, or other available privacy rights by contacting us at the email address below. We may need to verify your identity before completing a request.

Some information may be retained when necessary for legal compliance, security, dispute resolution, accounting, transaction records, reservation administration, or to complete services you requested.

7. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, network, or storage system is completely secure. We retain personal information for as long as needed for the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Third-Party Websites and Services

Our site may link to or use third-party websites and services, including reservation, ordering, payment, delivery, social media, analytics, and communications services. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of third-party websites or services that we do not control.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. Your continued use of our site or services after an update means the updated policy applies to your information.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: